inspiron connected to network can't find prin

Dell Inspiron 1440 notebook pc - intel...
November 16, 2010 at 08:46:27
Specs: Windows 7
I have a Dell Inspiron that is connected to my home wireless network. It can access the internet with no problem. However, the host computer does not show up on the network map or in the list of devices. Without the link to the host computer, the laptop is unable to connect to the network printer. I know the printer works wirelessly as I have another Dell laptop that is connected successfully.

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#1
November 16, 2010 at 10:00:18
Check to ensure all client computers and laptops are using the exact same workgroup name.

On the PC with the printer attached to it, open a command prompt window (ie: Start >> Run >> type cmd and hit Enter) and perform the following command:

ipconfig /all

Make note of the IP address of this computer and go open a command prompt window on the laptop that's not seeing that computer and perform the following command:

ping [IP of printer PC]

So, lets say for example the PC with the printer attached to it has the following IP: 192.168.0.104 your command would look as follows:

ping 192.168.0.104

If you get proper replies, you should still be able to map to that printer. Click on my name above and read my "how-to" guide titled. "Installing a Network Printer: version 2" for the proper procedure for adding this printer.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
November 16, 2010 at 14:15:11
Curt, thank you for responding.

I tried to locate the printer according to your instructions. The laptop was able to ping the host PC with no problems. However, when I looked for the IP address for the printer, I could not find the IP address - right clicking on the printer icon displays the following: USB001 (under Port), Virtual printer port for USB (under description). So I went to my Linksys software to see if I could obtain the IP address for the printer there. There were a couple devices listed under "computers" that did not have a description but did display IP addresses. I tried inputing all of those addresses into the "Add Printer" wizard according to your instructions. Nothing worked. A printer test page does not display an IP address. Any ideas?


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#3
November 16, 2010 at 14:29:06
I just tried the printer wizard using the name of the port, USB001, instead of the IP address. Although it says I successfully set up the printer, nothing printed. Under control panel, the printer is listed but is in an error state. Help! Thanks!

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Related Solutions

#4
November 16, 2010 at 15:09:07
how about telling us the make and model of the printer.
is this printer connected by wire to the router?

it would appear its connected to a pc via usb port?

you can't use a local port to print to a remote printer which is the issue you find yourself in now.

Answers are only as good as the information you provide.
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#5
November 17, 2010 at 07:37:53
Sorry I took so long getting back to you.

I just reread my guide and realized I forgot to add one important piece of information to it. I should have made note of the fact that a printer, which is directly connected to a computer via a USB cable will not have it's own IP address. Instead, you will use the IP of the computer it's connected to.

So get the IP of the PC and try installing the printer again and see if it doesn't work.

Oh, one more thing, the printer has to be shared first.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#6
November 17, 2010 at 08:09:37
"Instead, you will use the IP of the computer it's connected to."

No. You go by share name in the format \\computername\printer share name

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#7
November 17, 2010 at 09:02:48
I managed to find the printer through the host computer IP address and set it up as a network printer. Although the wireless laptop said installation was completed successfully, when I attempted to print a test page an error occurred. Is it possible that the laptop, with Windows 7, and the printer (HP PSC 1300) are not compatible? I tried to install the printer drivers onto the laptop via a disk but received an incompatible operating system error message.

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#8
November 17, 2010 at 12:00:36
If you haven't tried my method yet wanderer, give my how-to guide a read and try it some time.

I've had instances when the PC I'm trying to install the printer on can't see the target PC (with attached/shared printer) in My Network Places or using \\computername\printer and this method is the only way to make it happen.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#9
November 17, 2010 at 12:24:07
One of the tricks I do in this same situation is install it locally, make sure its working, then after installing and sharing on another pc, I update the port to a shared port on the original installation.

I will check out the doc CurtR

Also if you have to do \\ipaddress\sharename this is an indicator that netbios over tcp/ip isn't enabled for all pcs and should be.

Answers are only as good as the information you provide.
How to properly post a question: http://tinyurl.com/2fsqqmu


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