I'm connected but have no internet acess

October 20, 2010 at 18:31:53
Specs: Windows 7
I have wireless for my HP laptop, and just recently I haven't been able to access the internet. The router/modem thing says that I'm connected to the network, but when I bring up the explorer (google chrome, firefox, etc.) it will load forever and do nothing. I've tried a system restore but everytime I try it, it loads back to everything again and then a window pops up and says unsucessful. and I've tried different restore points as well. I have no idea what could be wrong with it. I have full strenght when Im connected to the network but for some reason I cannot access the internet.

See More: Im connected but have no internet acess

Report •

October 21, 2010 at 19:58:47
may be a virus or malware. I would download malwarebytes (from somewhere with internet access)malwarebytes.org and run a full scan. A virus may have changed your network tcp/ip settings or put a proxy in your web browser, but running a scan is a good start. You could boot into safe mode with networking ( push F8 when computer first starts) and log on as the administrator....see if you internet access on that account. If you do....do the download and run a scan.

Report •
Related Solutions

Ask Question