I need to reset the user name and password

August 21, 2011 at 20:55:21
Specs: Windows 7
Hi there
Can anyone help to teach me step by step to reset my username and password as my wireless network is not secure at this moment.
I'm using the DPC 3925 cable modem which I've just purchased from Starhub.
Thank you

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August 21, 2011 at 23:35:47
I think you are confusing wireless security (which requires a passphrase stored in whatever wireless router you have) with the username and password that your modem may or may not need to access your isp (which can only be altered by contacting your isp direct). So what wireless router are you using?

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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August 27, 2011 at 09:30:27
username and password are request to access the modem/router configuration through your browser (by going to for exemple). The default username is admin and the default password is password.

You should change these so that no one (already connected to your network) can change your settings.

This is however very different from securing your Wifi network to avoid people connecting or listening to it. This is done, through the configuration screen mentioned above, by selecting a Wireless Security Mode (I use WPA2/Personal with TKIP+AES). You will then select a passphrase which will be required to access your Wifi network.

Additionally you can also disable the SSID broadcast for your Wifi network not to appear when people scan for available networks. You'll then need to remember the SSID (its name) of the network when connecting a new device.

Finally, you can also add MAC address filtering where you specific which device can connect to your network.

Hope it helps

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September 22, 2011 at 18:58:59

I have forgotten the password to login to the router using //

How do i reset the password?

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September 23, 2011 at 07:54:11
The manual for the device should detail the reset procedure. You should have received a manual with the device. If not, go to the manufacturer's website and search for it.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***

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