I need help to connect my laptop to the network.

September 9, 2015 at 18:12:23
Specs: Linux
I have a p5ws5 gateway laptop and nothing I do will get it to connect. It suddenly stopped connecting a few nights ago and o have done everything I can think of to fix it and nothing has worked.

See More: I need help to connect my laptop to the network.

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September 9, 2015 at 18:50:12
I've just typed up a stack of stuff and then the post vanished. I think you double posted because the other one was in Windows 7. I'll type it out again but if this lot vanishes I'm giving up because I'm in the UK and it's approaching 3.00 am. Not the best time for doing retypes.

We need more info. First of all is it Linux as per your spec or Windows?
I'm going to assume Win 7 although much of the following applies to both.

Have you any other devices on your network and if so are they connecting?

It might be a network issue or a browser issue. What happens when you try to connect, any error messages?

If you have an alternative browser is that the same?

Are there any error messages (usually yellow icons) showing in "Device Manager > Networks" against any of your network devices.

Are you using Wifi or Ethernet cable?

If you go to Control Panel > Network Connections are the appropriate devices enabled? Note that Enable/Disable is a toggle so if it shows "Disable" that means it is "Enabled".

Always pop back and let us know the outcome - thanks

message edited by Derek

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September 10, 2015 at 04:47:03
Per chance... is this laptop the only computer you have and which "used" to connect OK to your network and thus the internet? Or do you have other computers too that connect OK?

Equally if you try connecting "your" problem laptop to another network (typically an internet cafe/hotspot, or a friends's) will it connect there?

Regardless are you trying to connect via wifi or ethernet/cat-5 (as per Derek's question); and do both produce the same problem?

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September 10, 2015 at 08:10:15
"I have done everything I can think of to fix it".

It would be helpful if you have posted the step you have taken so far so we don't post suggestions you might have already taken.

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