i keep getting kicked off my internet...

January 9, 2015 at 01:31:34
Specs: Linux
I'm not tech savvy so please be patient with me. My fiance lived in Albany and had time Warner for service. I would get kicked off of her internet randomly, at all hours of day, from afternoon to 3 am. I would reconnect after a minute or 2 but inevitably get kicked off again and wait fir the whole thing.
We have moved in together and live in western mass and have comcast for service. Well , hey kids , parliament, big Ben. It's happening again with my kindle and laptop and Xbox 360.
I'm curious if you can help me out and get my sanity back. My kids can't play online bc they get booted off if Xbox live. What steps should I do to correct this or what device should I get to rectify the problem. I would just like to solve this and move on.

Thanks in advance


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#1
January 9, 2015 at 08:35:19
Since it has happened with more than one ISP, I would look into your router, first see if the problem is only wireless or when you are connected hard wired. If the problem is only wireless, that is the router is old or not very good, router placement, or interference. If it is also when connected wired, it may be a router setting or you may need a new router.

You have to be a little bit crazy to keep you from going insane.


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#2
January 9, 2015 at 10:34:05
If it's wireless then see if you happen to be on the same channel as a nearby neighbor with a strong signal, which can cause issues. Often routers are set to Auto and are inclined to select any old channel at times.

I'm not familiar enough with Linux to suggest exactly how you do this but somehow you monitor your local channels (small and simple free software is available, for Windows at least) or maybe your version of Linux has this feature incorporated). If you are effectively sharing a channel then you go into your router settings and switch it off Auto and select a permanent channel which does not show a strong competing signal. For technical (overlap) reasons the favorite channels automatically selected are usually 1, 6 and 13, with newer routers going higher than this. You manually select one of these with a low competing signal.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#3
February 5, 2015 at 19:31:29
I have same problem and i have time warnner cable they sent out 2tech ppl and put in a better router and its still doing samething

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#4
February 6, 2015 at 12:52:22
cain2

Please raise a new post of your own. No two problems are ever quite alike and handling two posters at a time causes confusion.

Always pop back and let us know the outcome - thanks


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