Solved i have problem with logging into some sites

February 8, 2013 at 03:58:16
Specs: Windows XP
i will describe the problem as i can.
i am using firefox and google chrome and both have same logging into some sites problem
some sites tells me that i have cookies problem, like google mail i logged in after a while then i logged out and same message appeared when i tried to log in again,
accepting cookies in my brows problem.
imdb keeps logging me out like i didnt log in.
twitter give message tells me theres a technical problem.
i tried changing cookies settings but still same problem i think its problem in my computer but i dont know what is it,
help me please.



See More: i have problem with logging into some sites

Report •


✔ Best Answer
February 26, 2013 at 12:24:46
I would definitely run MalwareBytes whatever AV you choose to use. As I said, it often finds what AV's miss, it is free, and is only 10M. It is widely used on these forums.

Some viruses are a pig to remove so what I'm suggesting is the minimum first step but it is well worthwhile.

Always pop back and let us know the outcome - thanks



#1
February 8, 2013 at 04:46:18
Do you have the latest versions of those browsers?

How do you know when a politician is lying? His mouth is moving.


Report •

#2
February 8, 2013 at 08:23:56
yes i have the latest of them
and i downloaded IE8 same problem in same sites
so i think theres setting problem in my computer?

Report •

#3
February 8, 2013 at 11:13:49
Is Norton or something similar running? Boot the machine do safe mode & see if the problem is still there.

How do you know when a politician is lying? His mouth is moving.


Report •

Related Solutions

#4
February 8, 2013 at 12:31:26
i have avira running i want to fix it without using safe mode if possible

Report •

#5
February 8, 2013 at 13:09:18
Safe mode is just to test it. If it works in safe mode, then something in the startup is causing the problem. Disable Avira. See if that works first.

How do you know when a politician is lying? His mouth is moving.


Report •

#6
February 8, 2013 at 13:21:32
Still sounds like a cookie issue to me - hard to imagine a computer problem causing this.

Are the cookies for the problem sites in Firefox showing here:
Tools > Options > Privacy ... Show Cookies button?

You will need check marks in "Accept cookies from sites" and "Accept third-party cookies". Set to Keep until they expire.

I don't know about Chrome but is likely to be similar.

How does IE get on?

If you are running CCleaner, that also has to be set to accept cookies from nominated websites (on the left hand list after going to them - save them on the right hand list).

Always pop back and let us know the outcome - thanks


Report •

#7
February 8, 2013 at 13:54:19
i tried making setting in firefox with this way but still no change

Report •

#8
February 8, 2013 at 14:03:08
Are the cookies for the problem websites showing on the list when you hit the Show Cookies button?

Make sure there is no check mark in "Clear history when Firefox closes."

Always pop back and let us know the outcome - thanks


Report •

#9
February 8, 2013 at 14:23:45
yes its on the list
i made sure that theres no check on clear history when firefox closes
no change

Report •

#10
February 8, 2013 at 14:49:17
Lets try a different way:

Go to one of your problem websites in Firefox. Swipe the address line at the top then press the keys Ctrl + C keys to copy it. Next go to Privacy > Exceptions button. In the "Exceptions - Cookes" Window at the top, click the white address area then use Ctrl + V keys to paste the address in. Now hit the Allow button. Make sure it appears there in shortened form, usually at the bottom at first). Close then OK your way out.

See if that helps - if so repeat it on any other problem website.

Always pop back and let us know the outcome - thanks


Report •

#11
February 8, 2013 at 14:59:07
no change,
but theres something each time i change setting to:use custom settings for history
and reopen it turn back to remember history is that normal?

Report •

#12
February 8, 2013 at 15:33:14
That happens if "remember search and form history is checked".

Just for now, uncheck that. Close down Firefox and reopen it to see if it stays on custom. Without going off your home page, check that the problem website still appears in "Show cookies" and that it is also shown as Allowed in Exceptions - it will have now filed alphabetically.

Assuming above is as I said, check out the same problem website once more. If it is still the same then we must change tack.

EDIT:
Just realized I kinda made an assumption. Better check in Tools > Options > Security and make sure there is a check mark in "Remember passwords for sites". If not put it in (with the same cookie settings for now) and see if that helps.

Always pop back and let us know the outcome - thanks


Report •

#13
February 8, 2013 at 16:10:25
Gotta hit the sack - past midnight here in UK. I'm usually a night owl but have been to optician for some eye treatment today and am feeling the after effects.

See my EDIT to post 12 above. If that doesn't help one last thing has come to mind.
Are these http or https websites? If they are https then you always have to log back in (security measure).

Read this on a website about Chrome (for http at least):
Make sure you are not set to clear browsing history when you close or open browser. Also go to Settings > Options > Personal stuff, offer to save passwords.

Always pop back and let us know the outcome - thanks


Report •

#14
February 9, 2013 at 02:29:50
i made it right but still same problem i will check if its https problem

Report •

#15
February 9, 2013 at 02:31:01
i made it but still same problem i will check and see if it https problem

Report •

#16
February 9, 2013 at 02:33:07
i made it but still same problem i will check https now
sorry that problem makes me lag :(
i compared my laptop brows setting with one that works fine with no problem
and found in google chrome setting:
advanced setting>HTTPS/SSL>mange certificates>trusted publishers
DT Soft Ltd VeriSign Class 3 Code
messing if thats the cause of the problem how can i fix it?

Report •

#17
February 9, 2013 at 06:52:04
Maybe someone else will step in on Chrome - I haven't got it onboard so can only parrot stuff I see on the web.

Hoped to help with Firefox but we don't seem to be getting anywhere with that either.
That's a good idea to compare your settings with a working laptop (both Firefox and Chrome) if you have them on there.

As for https, just look at the start of the address line at the top and see whether this appears at the start. I assume you are not set for Private Browsing mode.

Addons can sometimes cause issues so it would be worth temporarily eliminating them from the equation in Firefox. Just type the following in the Run box, exactly as written (one space), then hit Enter key:
firefox -safe-mode
See if this makes any difference on a problem website.

Always pop back and let us know the outcome - thanks


Report •

#18
February 9, 2013 at 09:21:29
nothing working is it might be a windows problem?

Report •

#19
February 9, 2013 at 09:52:12
If it were Internet Explorer it would be a tad easier to imagine a Windows problem because that is more integrated. Firefox and Chrome are pretty well add on programs, hence my concentration on cookies and similar aspects. I've done a bit of searching around since your last post but all that comes up is the sort of things we've been trying.

I guess we should look at #3 and #5 from guapo, despite my personal views on this issue (which haven't helped). See if disabling Avira makes any difference. Like this apparently:
Right-click on the Avira red umbrella in the system tray (lower right corner) and click on "Antivirus Guard enable" so that it is UN-checked.
Only go to one of the problem websites like this to see if it helps. Re-enable Avira immediately afterwards, before doing any more browsing.

The other idea was to temporarily run from Safe Mode (tap F8 when starting computer and select it from the list).

Nobody would expect you to run from Safe Mode or without an Antivirus - the reason for doing so is to see if your problem website then works and help give a clue whether you have some sort of bizarre global issue. Frankly I'm not expecting any change but if it helps then I must think again.

One point, I assume you have only one AV running in the background - there can be issues if more than one is running (they check each other).

EDIT:
Are they https websites?
Confirm that you are not set for Private Browsing mode.

Always pop back and let us know the outcome - thanks


Report •

#20
February 9, 2013 at 11:43:27
ok i tried again safe mode and firefox,google chrome opened this time half of the sites that didnt work before like facebook,twitter,google mail
but still some sites with same problem and i tried this sites on the other laptop and worked fine so its not problem in this sites
is there new options or should i reinstall windows again,
but i have problem if i will reinstall windows because my CD room doesnt read any CD or open at all

Report •

#21
February 9, 2013 at 12:01:43
Re-installing Windows would lose everything, not a good idea unless you have serious issues. Two unanswered questions:

Are they https websites?
Confirm that you are not set for Private Browsing mode in Firefox.

Some new ones:
Did you try with Avira disabled?
How long have you had this problem with websites?
Do you have the same website issues with IE?
Is Avira your only AV program running?
How long have you had the CD-ROM problem?

I'm just wondering about System Restore (which keeps your own stuff), although I wouldn't normally suggest it just for what "ought" to be relatively easy issues to fix.
If we still have some weird cookies issue with Firefox and Chrome then I doubt System Restore would fix them - even then you would have to restore back to before they happened.

Please try to answer all the questions so that I can stand back and see what I make of it all.

Always pop back and let us know the outcome - thanks


Report •

#22
February 9, 2013 at 12:39:54
1-yes i made sure that they are https websites,
i am sure that i dont use private browsing mode too
2-yes i disabled avira and i even delete
3-yes all the sites that deosnt work in firefox and google chrome doesnt work in IE8 too
what happened exactly that my computer was giving me blue screen that tells me system halted and then stoped working and didnt even open the screen when i tried to open it so i got someone he downloaded windows through flash memory that was last monday and,
since then i keep noticing some problems first still same blue screen:system halted shows sometimes and give me message about that when i start opening laptop and CD room doesnt open or even if it did it doesnt read the CD,
the sites work at first then second time didnt work about 4 days after windows installation
and now my disk D doesnt open which used to open today in the morning it opens when i use folder and press on it but pressing directly doesnt work
thats all what happend untill now
i dont mind installing new windows i have all my files on D

Report •

#23
February 9, 2013 at 13:03:58
Wow, that lot makes interesting reading and casts a different light on what appeared to be a typical login issue.

In general it makes me think that the Windows install didn't go very well (as you still had problems afterwards), so using System Restore to go back to Monday will not help much. Of-course you could have a hardware issue of some sort (although there is no real evidence), in which case fixing Windows will not help.

I still have difficulties imagining login issues being due to Windows but I can now see why you are thinking this.

First of all (important), if you see that blue screen again let us have the "error numbers" and if a file is mentioned let us know that as well. There is a good chance that this information will give us a lead to what is going on.

Right now, lets have one last stab at the cookies issue in Firefox. Follow everything on the link below and see what happens to your problem website:
http://support.mozilla.org/en-US/kb...
You will be familiar with most of it by now.

I don't know exactly what procedure you used to re-install Windows from the flash drive but if the login issues remain (after above) then presumably there is nothing lost by re-installing again and hoping it goes better this time.

Please watch out for that blue screen info - it could help a lot if we have it.

Always pop back and let us know the outcome - thanks


Report •

#24
February 9, 2013 at 13:18:22
First, see post above.

One more thing after you've done the Firefox stuff.
Download and install MalwareBytes freebie from here (green icon top right):
http://www.filehippo.com/download_m...
Get what updates it request and just do a Quick scan. It won't clash with Avira because it only runs when you ask it to

This often finds and fixes what AV's miss. It's not that I really suspect a virus but there is always that chance. If MalwareBytes reports nothing then it would give a greater degree of confidence that a virus is not the cause of your problems. If it does find anything significant then we would need to apply more exhaustive tests.

Always pop back and let us know the outcome - thanks


Report •

#25
February 9, 2013 at 13:34:00
i will keep trying untill tomorrow and see if i can reinstall better windows and check if i still have this problem
and if i saw the blue message came agian i will write its code and see if theres away to fix it

Report •

#26
February 9, 2013 at 13:42:46
OK but run MalwareBytes too and report back whether it finds anything. Best to make Windows re-install the last option once you've run through the suggestion in #23.

Always pop back and let us know the outcome - thanks


Report •

#27
February 10, 2013 at 04:24:28
i will keep trying #23 and anyway i dont have time to reinstall windows soon because of school,
and blue screen showed again i think it mostly comes when i close my laptop normally at night heres the message exactly:
Hardware Malfunction call your hardware vendor for support
NMI:channel check,IOCHK
the system has halted

Report •

#28
February 10, 2013 at 06:50:16
Unfortunately that opens up a new can of worms with many possible reasons, including the hardware itself. Somehow I don't believe it is why you are getting your website issues.

Sometime, give me your computer make and model number and I'll see if I can find anything specific.

Always pop back and let us know the outcome - thanks


Report •

#29
February 10, 2013 at 07:58:30
my laptop is Dell inspiron 6400

i think hardware problem deosnt effect at all on website issue i am sure its just windows problem but i will just keep trying changing setting first like # 23


Report •

#30
February 10, 2013 at 08:11:20
OK, in the meantime if I find anything of particular interest about that blue screen I'll let you know.

Always pop back and let us know the outcome - thanks


Report •

#31
February 10, 2013 at 08:26:47
Sometimes it is something simple........HTTPS site will also not open if the date, time or time zone are not correctly set. check them, make sure you are on the right time, date and correct time zone.

Report •

#32
February 10, 2013 at 08:28:44
thank you that will be helpful
if theres no fixing way for website issue how can i install windows since my CD room doesnt read anything or should i get flash memory to install it?


Report •

#33
February 10, 2013 at 08:33:17
Check out #31 from HopperRox.

I was assuming you would use the flash drive to install Windows as before.

Does your CD drive show in My Computer and if so can you see the contents of CD's?

Always pop back and let us know the outcome - thanks


Report •

#34
February 10, 2013 at 08:33:49
# 31 i found that some of the website which deosnt open is both https and http
and i made sure that my date and time zone are right but didnt work

Report •

#35
February 10, 2013 at 08:48:22
i tried opening the CD but still doesnt read it i tried opening it with all ways but still not reading it

Report •

#36
February 10, 2013 at 09:01:38
Does your CD drive icon show in My Computer?

It might be that the CD drive itself has died, especially as you have already re-installed Windows once.

Always pop back and let us know the outcome - thanks


Report •

#37
February 10, 2013 at 09:04:11
its on my computer but not reading

Report •

#38
February 10, 2013 at 09:14:41
Most likely the CD drive itself.

Nothing too specific about your blue screen error. Can range from HD or RAM fault to a driver issue. BIOS update is often suggested but I tend to avoid those because if they go wrong it can be the end of your computer.

No harm trying this (in terms of possible HD issues):
In the Run box type chkdsk /f and hit Enter key. Follow the prompts and it will do the HD check when you restart. This doesn't take too long but the more thorough one chkdsk /r can take quite a while.

The other one you could do afterwards (again in the Run box) is sfc /scannow which will check that all your system files are the right version and replace any that are faulty - might take about 30 minutes.

Always pop back and let us know the outcome - thanks


Report •

#39
February 26, 2013 at 10:46:40
i tried everything and nothing working and i dont have time to redownload windows now,i might contact dell support and let them check it.
anyway while i was trying to open facebook on google chrome again i found new message i will write it exactly:
special case exception found for received certificate
the certificate received has been flagged as erroneous.please see
http://support.google.com/chrome/?p... for more
details.
the certificate received indicates that this computer is infected with
Sirefef.gen!C.
Sirefef.gen!C is a computer virus that intercepts secure web connections and
can steal passwords and other sensitive data.
chrome recognises this virus,but it affects all software on the computer.other
browsers and software may continue to work but they are also affected and
rendered insecure.
microsoft security essentials can reportedly remove this virus.when this virus
is removed,the warnings in chrome will stop.
microsoft secuirty essenstials is freely available from microsoft at
http://windows.microsoft.com/en-US/...
__________________________________________________________________
i didnt want to use this program before i ask because it might cause problem to my windows or my laptop itself so should i use it or use different program?

Report •

#40
February 26, 2013 at 11:27:48
Looks like you have a virus - that could account for all sorts of things and throws a completely different light on your issues.

There is nothing wrong with using Microsoft Security Essentials (free) as your virus checker but you should not have two on there running in the background at the same time. What virus checker are you using right now?

It would be worth installing, updating and running this freebie because it often finds what AV's miss:
http://www.filehippo.com/download_m...
It is OK to leave in place because it only runs when you ask it to. The quick scan is usually all you need to run.

Always pop back and let us know the outcome - thanks


Report •

#41
February 26, 2013 at 12:00:14
i redownloaded avira agian i will remove it and check Microsoft Security Essentials
if it wasnt helpful i will use malwarebytes and see what will happens

Report •

#42
February 26, 2013 at 12:24:46
✔ Best Answer
I would definitely run MalwareBytes whatever AV you choose to use. As I said, it often finds what AV's miss, it is free, and is only 10M. It is widely used on these forums.

Some viruses are a pig to remove so what I'm suggesting is the minimum first step but it is well worthwhile.

Always pop back and let us know the outcome - thanks


Report •

#43
February 27, 2013 at 06:03:33
i used malwarebytes first and i found 18 result of rootkit which should be sirefef that caused the problem i removed it and restarted computer,
now facebook,twitter,google mail work fine
imdb still cant log in my account,
and i noticed that CD room icon on my computer disappeared,
instead new icon on disk D came with: shortcut to CD drive.
and what makes me wounder why this facebook message didnt show at first,is that virus takes time to work?

Report •

#44
February 27, 2013 at 06:42:48
As a root kit was found, run this too:
http://support.kaspersky.com/viruse...

Always pop back and let us know the outcome - thanks


Report •

#45
February 27, 2013 at 10:23:13
Download and run Malwarebytes Anti-Rootkit from here:
http://www.malwarebytes.org/product...
Include the log in your next reply please.

Please reply and let us know if our help worked. Your feedback helps others. Maybe you?


Report •

#46
March 1, 2013 at 05:04:38
i used all programs to remove this rootkit but i keep finding it again each day
is there a way to secure my laptop from it?

Report •

#47
March 1, 2013 at 11:48:36
Rootkits are deliberately elusive and hard to erradicate.

First type mrt in the Run box and let the MS program run through (sirefef was added to their database on 12 Feb). Do the quick scan first, followed by the full scan. Note that the full scan takes a long time - could be as low as 40G per hour.

Provide the Malwarebytes Anti-Rootkit log requested by MrGoodguy (copy and paste contents onto here).

Backup your important files just in case you end up have to do a factory restore or reformat later.

Always pop back and let us know the outcome - thanks


Report •

#48
March 18, 2013 at 05:23:38
thanks all for helping me sorry for wasting your time.
everything works fine i still have some problems but i will try to fix them later.

Report •

Ask Question