I have an acer deskto comp, cannot access the internet?

February 23, 2015 at 17:19:48
Specs: Windows 7
I have an Acer desktop. Was running fine, rebooted , can't access the internet now, what do I need to do? I have run diagnostics, all that show is page unavailable. What do I need to do?

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#1
February 23, 2015 at 17:31:04
We need to decide whether this is a browser or a connection issue. Have you more than one browser? If so does it do the same on all of them?

If you only have one browser temporarily download another to see if that works or not. For example if you have Internet Explorer try Firefox. You don't have to keep it but it will at least prove the point.

EDIT:
Also let us have the model number of your computer - sometimes underneath laptops.

Always pop back and let us know the outcome - thanks

message edited by Derek


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