I can't connect my laptop to wireless modem

Huawei / E585
January 8, 2011 at 11:38:36
Specs: Windows XP
I have just bought a Huawei wireless modem. I am running Windows XP on an Acer laptop ith a 3com wireless card.
The wireless card finds the modem and asks for the WEP key. The modem came with a 'WiFi Key' which is 8 digits long but when I input this number, i receive an error message stating that the key is too short. I have searched for another number but the only information is this number and it's referred to as a WiFi Key and is shorter than the one on my old modem.
I have tried to connect to an Apple mac and it was fine, just typed the 8 digit number in and it was fine so it's something i'm not doing right on m laptop.
Any ideas?

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January 8, 2011 at 14:34:06
Are you certain it is WEP and not WPA?
If the encryption standard in use is WPA and your laptop cannot handle that level there isn't a whole lot you can do about it.

The modem came with a user manual? Does It tell you anything about the wireless security configuration? Since you have not told us the model number of the modem we're guessing, but in the only manual I found online it indicated that modem employs WPA-PSK security.

Goin' Fishin' (Some day)

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January 12, 2011 at 04:10:08
Yeah it is asking for a WEP key, i have a feeling I will need to get my wireless software updated as i have since tried it on a newer laptop and it was fine. It is a Huawei e585.

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February 2, 2011 at 17:11:04
I have exactly the same problem with my Acer Laptop 5920G. Bought a Huawei E585 which arrived today. Followed the instructions and get an error message saying that my 8 digit number does not have enough characters!!
Have you found a solution.

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