HP Pavilion G6 7 laptop connects to internet but no access

Asus / Cm6830
November 22, 2014 at 14:43:29
Specs: Windows 7, 4GB
This laptop is connecting to the internet but is not getting access. I have tried both wired and wireless connections, but neither one will work. I have also tried reseting IP settings in command prompt and disabling the firewall. I tried to disable MacAfee Internet Security, but besides just deleting it, i'm not sure how.

See More: HP Pavilion G6 7 laptop connects to internet but no access

Report •


#1
November 22, 2014 at 15:42:19
"connecting to the internet but is not getting access"
Could you amplify that please, sounds a bit contradictory?

When you are on Wifi do you see networks, including your own?

This should be of interest but don't go online without your AV running:
http://www.wikihow.com/Disable-McAfee

Always pop back and let us know the outcome - thanks


Report •

#2
November 22, 2014 at 19:57:08
I assume you mean you have internet but cannot 'see' the rest of the network.
Make sure that you are using the same work group name.

It is also important to know if this is a server network or a small business or home network based on a router without a server.

Please clarify and ass details.

You have to be a little bit crazy to keep you from going insane.


Report •

Related Solutions


Ask Question