how do i turn on media so my woreless works in my laptop

February 7, 2016 at 06:58:19
Specs: Windows 64
I cant change the media state so my wireless on my laptop works.....I keep getting routed to other crap that isn't helping me

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#1
February 7, 2016 at 09:17:58
What operating system are you using (there's no such thing as Windows 64)?

Are you saying your Wifi connection isn't working?
See if anything here helps, in particular resetting the router or at least turning it off for about half a minute:
http://answers.microsoft.com/en-us/...

If your computer is getting routed to the wrong places then most likely it is malware. Run these three freebies in the order given. They often find what an antivirus can miss:

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
https://www.malwarebytes.org/
Download the free version.
Install and Run the program but before doing its Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the logs on here. Even if the symptoms go away it does not necessarily mean your computer is clean.

Always pop back and let us know the outcome - thanks

message edited by Derek


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