Solved How do I connect my Laptop and Desktop to my Printer?

Dell Inspiron desktop - 4gb memory - 500...
January 27, 2019 at 01:55:52
Specs: Windows 10, 6.0 GB
I have a wireless network and last week I reset my 2 computers because they were "acting up", not getting the files I needed.

So, what I did was uninstalled the APP from my computer through the Programs and Features and ire-installed the APP again using the HP set up disk.

Now, the computer tells me that my computers are not connected to the iprinter.

Need Help. Thanks.


See More: How do I connect my Laptop and Desktop to my Printer?

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✔ Best Answer
January 29, 2019 at 20:44:05
Add printer works OK if you just need to delete the printer and readd it without removing the driver. For a new printer install or one removed completely, use only the HP install you download from their website. If you have issues still, you should first unplug the printer, restart the computer and while the computer is starting, plug in the printer and start it as well. Then try the install again.

You have to be a little bit crazy to keep you from going insane.



#1
January 27, 2019 at 07:49:37
It would help to know the make/model of printer. You have to go thru the setup process & enter your wireless info (SSID & passcode). Check your printer manual.

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#2
January 27, 2019 at 12:46:54
Sorry. My printer is: HP Officejet Pro 6830

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#3
January 27, 2019 at 18:00:22
Can you connect to the printer using a browser and the printer IP address?
For help check manual http://h10032.www1.hp.com/ctg/Manua... page 70

You can also use the printer IP address to setup the software on the computer if it can't find the printer.

Perhaps this tools from HP can assist in troubleshooting:
https://support.hp.com/us-en/driver...


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Related Solutions

#4
January 28, 2019 at 11:10:44
See the chapter on Network Setup starting on page 82 of 186.
http://h10032.www1.hp.com/ctg/Manua...

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#5
January 29, 2019 at 03:20:45
Hi Guys, Worked on my computer/printer connection and this is where I am now: The print er window says “connection successful. When I look at the computer’s setting - primer & devices, it does not show my printer - HP Officejet Pro 6830, which if correctly connected , shd show.

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#6
January 29, 2019 at 03:25:44
</ So, I added a printer but it does not add.


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#7
January 29, 2019 at 20:44:05
✔ Best Answer
Add printer works OK if you just need to delete the printer and readd it without removing the driver. For a new printer install or one removed completely, use only the HP install you download from their website. If you have issues still, you should first unplug the printer, restart the computer and while the computer is starting, plug in the printer and start it as well. Then try the install again.

You have to be a little bit crazy to keep you from going insane.


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#8
January 30, 2019 at 02:52:39
Hi Fingers,

I followed your suggestion and I was able to install the app I downloaded from HP. It appears that I was able toconnect the computer to my printer. However, when I printed a sample file, the printer printed the sample but the paper was blank.

How do I solve this problem. I plan to go to the HP manual .


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#9
January 30, 2019 at 19:53:35
Check ink levels on the HP app, if enough ink then run the print head cleaner (more than once may be necessary but the software should ask you if good or not and take you through it).

You have to be a little bit crazy to keep you from going insane.


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#10
February 1, 2019 at 15:20:42
Do the printer reports still print correctly?

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#11
February 1, 2019 at 20:48:20
Also try printing the test page from their software or Devices and Printers>right click on printer>select Print Properties>Print Test Page.

You have to be a little bit crazy to keep you from going insane.


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