How do I access the Web GUI on Ubee DDW36C after reset?

May 9, 2016 at 10:39:02
Specs: Windows 64, 16GB
I have a Ubee DDW36C and Time Warner Cable in NC and I was able to access the web interface through (NOT as listed on the device) at first, but after resetting it via the tiny hole in the back, the "ipconfig /all" command reports my IP as a public IP *.*.*.4 and *.*.*.1 as my gateway, where all the digits are the the same except the "1" and "4". The subnet is

I think by resetting the modem I've somehow disabled the web GUI.

Ubee's website says that NYC customers might have their Web GUI disabled by the ISP:

I wonder if this "feature" is enabled automatically after a reset? Seems it would be, otherwise a NYC customer could possibly just reset the device and re-enable the Web GUI, thus circumventing some silly NYC law?

If this is the case I am irritated that NYC gov't overreach has this effect on us all (here in NC, anyway).

I will have to contact TWC for help getting the GUI back.

message edited by nethtrick

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May 10, 2016 at 03:08:15
The default login for the web GUI for the Ubee DDW36C:

Default IP login address: (as printed on the label).
Default Username: admin
Default Password: as printed on the label

More help here:

message edited by phil22

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May 11, 2016 at 11:09:59
I should have mentioned I have tried with the same (negative) result as The page simply times out.

Any other ideas?


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