home network is now unidentified network

August 29, 2011 at 23:25:55
Specs: Windows Vista, 4gig
my gateway laptop, running vista 64 home premium, cannot connect to the internet at home. connects straight to the modem via ethernet. displays as 'unidentified network'. according to the Atlantic BB tech(my ISP), my laptop is not obiaining an IP addy from the modem. The modem seems good, and the tech could see the modem from his end, but no IP addy from the laptop. ran ipconfig /all from home and the gateway was instead of 192.168.x.x
So i'm stumped with no net at home. the ipv4 properties do have the obtain automatically button checked, and dhcp is enabled. had the tech reset the provisioning on the modem & he said the mac addresses were cleared already. i reset the ipv4, ipv6, and winsock. haven't gotten anywhere. tech's last advice was to bring the modem back and swap it for another one.

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August 30, 2011 at 07:41:09
From what you describe, I would suspect an issue with the modem too so I would exchange it and see where that takes you.

Also, for what it costs, it would be well worth your time to purchase a SOHO Router to put between your LAN and the internet.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***

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