Solved HELP!! Have canon MX860 printer. error says scanner locked

December 28, 2013 at 16:46:58
Specs: Windows XP
Someone please help, do I need another disk drive or how do I open it so I can print. Thanks Hope I get an answer soon, I am pulling my hair out!

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#1
December 29, 2013 at 01:04:51
✔ Best Answer
Scanners have a mechanical lock to stop the scanner-lamp moving when it's in transit and when you are unpacking it. It's usually a sliding switch somewhere on the scanner body, often it's next to the power input socket.
That's where the lock switch is on my scannner.

Read the setup guide.

message edited by phil22


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