have no ip address or subnet mask, help

Dell / Dimension c521
April 24, 2010 at 08:16:02
Specs: Windows XP
was working fine then wouldn't do anything. went to ipconfig and shows:ethernet adapter local area connection:
Connection-specific dns suffix . : ok.cox.net
IP Address. . . . . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . . . :
How can this be fixed?

See More: have no ip address or subnet mask, help

Report •


#1
April 24, 2010 at 09:00:51
Ok, wired connection, but how is it connected, or better, what is it connected to, router or modem?

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


Report •

#2
April 24, 2010 at 10:28:46
it is connected to my router, per isp provider did an xp reinstall now this is what I am gettin:
Windows IP Configuration
Host Name . . . . . . . . . . . . : owner-ba6
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . : NO
WINS Proxy Enabled. . . . . . : NO

Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : ok.cox.net
Description . . . . . . . . . . . . . . . : Broadcom 440x 10/100
Integrated Controller
Physical Address. . . . . . . . . . . ; 00-13-72-32-E7-E7
Dhcp Enabled. . . . . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . . : Yes
IP Address. . . . . . . . . . . . . . . . : 0,0,0,0
Subnet Mask . . . . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . . . . :
DHCP Server . . . . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . . . . . : 68.105.28.12
68.105.29.12
68.105.20.11


Report •

#3
April 24, 2010 at 11:28:33
Try to configure the ip address manually to e.g.
IP Address:192.168.1.100
SubNet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DNS Server: 192.168.1.1

Then try to ping the router in a command prompt:
ping 192.168.1.1

It this works, open the internet browser and type in 192.168.1.1, login the the web interface of the router and check, whether the DHCP server is enabled.

I wonder, why you get these 2 settings.
Or are they configured manually?

DHCP Server . . . . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . . . . . : 68.105.28.12
68.105.29.12
68.105.20.11

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


Report •

Related Solutions

#4
April 24, 2010 at 11:38:57
Thanks not sure how to manually configure the IP addr do I do that in the cmd program as for the last part of your post those numbers were there after I reinstalled the XP disc

Report •

#5
April 24, 2010 at 12:00:35
In Control Panel, doubleclick Network Connections, rightclick LAN Connection, select properties, select Internetprotocol TCP/IP and click properites.
Switch to Use this IP address and type in the IP address, subnet mask and default gateway.
Do the same with DNS server address and type in the routers address 192.168.1.1 click ok til all windows are closed.

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


Report •

#6
April 25, 2010 at 05:50:02
could not manually do this I have no LAN icon or internet icon

Report •

#7
April 25, 2010 at 09:19:21
Ok, so click Start / Run and type in:
ncpa.cpl
and you'll get the network connections I mentioned.

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


Report •

#8
April 25, 2010 at 09:30:20
I did get the network connection page but no icons to the right, however to the left I do get the options to start new networks and small home office

Report •

#9
April 25, 2010 at 09:34:20
If no connection is availabe yet, you have to create one by starting the new networks and small home office.

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


Report •


Ask Question