gateway cannot connect to wireless network

October 12, 2011 at 09:08:00
Specs: Windows 7
my gateway can see other wireless networks but cannot see or ping my router or connect to my wireless network

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#1
October 12, 2011 at 09:36:00
download and use xirrus wifi inspector.
does your wifi network show up in it?
can you connect wired to your router?

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#2
October 14, 2011 at 11:03:32
I found the answer hopefully it will help others
I changed the frequency from 5GHZ to 2.4 GHZ and it recognized and connected immediately

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#3
October 14, 2011 at 12:54:16
dual band routers run both 2.4 and 5 but you have to enable and configure both. Apparently your issue was you were only running 5 but your wireless device only did 2.4

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