gaining control of my yahoo account again

October 30, 2011 at 14:03:43
Specs: Windows XP
yahoo password forgotten and I also didn't remember the answer to one of the secret questions.Ihave never had a problem with any thing in regards to YAHOO until now because they are saying I basically wont ever retrieve contacts mail etc..I have since made a new e mail but that really does me no good since it was like a 'diary' of sorts since 2001.
Thank you for your time

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October 30, 2011 at 14:20:05
Only Yahoo can help you with this. You will have to find some way to prove to them that this is your account (which is going to be pretty difficult if you have forgotten both the password and the answers to the security questions). Otherwise you could just be trying to hack into someone else's account.

Perhaps you could describe some of the emails in your account, or some of your contact names, in enough detail to convince them.

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October 30, 2011 at 15:05:39
Thanks I'll try that!!

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