File sharing and printing stopped working

February 11, 2010 at 10:06:23
Specs: Windows Vista
Hi, I have a desktop pc with a modem router attached and a laptop which I use to connect to the internet wireless. The desktop pc has a printer attached which I use via the laptop and I also access word and excel files on the desktop from my laptop. This has all worked without a hitch until about two days ago. Now I cannot access any of my files or the printer from my laptop. When I click on network as the location of my files when using the laptop, the blue thingy just spins around and nothing happens. It usually hangs and I have to exit word or excel, whichever I am using. I have gone to start and network and the blue box comes up but nothing is in it. If I try control panel and then network and sharing centre the box comes up and the blue thingy whizzes round but nothing comes up. When I click to stop it, it says network and sharing centre (not responding). I can still access the internet. I have changed nothing on either computers that I am aware of so would appreciate some ideas. Thanks for reading.

See More: File sharing and printing stopped working

Report •


#1
February 11, 2010 at 16:06:16
On the laptop, type the IP of the desktop, preceded by 2 back slashes, in the run box.

For example: \\192.168.1.100
press enter.

Do the shares appear?

How do you know when a politician is lying? His mouth is moving.


Report •

#2
February 12, 2010 at 01:11:49
Thanks for replying. How do I find the ip address of the desktop? Sorry, not very good on networking!! When I set it up I am sure it was more luck that it worked!

Report •

#3
February 12, 2010 at 07:20:01
Run ipconfig /all from a command prompt.

How do you know when a politician is lying? His mouth is moving.


Report •

Related Solutions

#4
February 12, 2010 at 09:04:22
Thanks - am doing this but the black screen with the details on disappears before I can read it! I have gone to the desktop itself and found a site which told me the desktops ip address. When I put that in run it says "a device attached to the system is not functioning"

Report •

#5
February 12, 2010 at 10:55:46
you are not doing the ipconfig from a cmd prompt but from the run line

Go to Start and in the Start Search line type cmd and hit enter. NOW you are in a command [cmd] prompt, Now type ipconfig /all and you will see the details.

The ip you got via the site is your wan ip not your pcs ip. FYI


Report •

#6
February 12, 2010 at 13:02:43
Thank you. Have done that but dont recognise any thing that comes up to relate to the name of my desktop, so still not sure of its ip address. Really appreciate your help.

Report •

Ask Question