Email works fine, internet does not

October 31, 2009 at 05:34:21
Specs: Windows Vista
Setup is cable modem to wireless router to 8-port switch. Wired PCs connect to the internet fine, and 1 wireless laptop connects fine. Other laptop will only connect to internet after rebooting and then only for a short time that varies, usually not more than 3-4 minutes. IPCONFIG/ALL on both laptops show the following differences:
Node type - Hybrid (works) Broadcast (doesn't work)
Under Wireless LAN Adapter-
Physical address
Link-local IPv6 Address
IPv4 Address

Typing an IP address in IE doesn't work, but pinging www.google.com in CMD prompt works.




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#1
October 31, 2009 at 08:03:45
Post the complete ipconfig /all outputs for both machines. That's the only way we can tell what's happening.

How do you know when a politician is lying? His mouth is moving.


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#2
November 5, 2009 at 03:50:53
The laptop that works is unavailable at this time, but I did find out the network security key (WEP encryption) only has 8 characters when I can't connect to the internet. Re-entering the key (10 characters) fixes the problem, but only temporarily.

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#3
November 5, 2009 at 07:23:41
Who owns the network?

How do you know when a politician is lying? His mouth is moving.


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Related Solutions

#4
November 5, 2009 at 10:04:24
It is the LAN in my house. Only does it on the one laptop.

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#5
November 5, 2009 at 12:27:59
Disable all encryption for now. See what happens.

How do you know when a politician is lying? His mouth is moving.


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#6
November 6, 2009 at 03:43:15
Everything seems to be working fine without encryption.

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#7
November 6, 2009 at 07:35:42
Now you know that the encryption was the problem. Read the router docs again. Make sure you set it up correctly.

How do you know when a politician is lying? His mouth is moving.


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#8
November 6, 2009 at 12:14:42
It works fine on the second laptop, so I do not think the setup is the problem. I think the problem is in the first laptop.

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