emachines e510 this computer does not have a network adapte

July 4, 2012 at 14:18:12
Specs: Windows vista home basic service pack 2, 2.13ghz/1.00gb
hi i used my laptop 32 bit on Mon and it was fine i went to use it on Tue and it will now not connect to the Internet it can not find any networks. i have looked in the device manager at the net work adapters there is an
Atheros AR5007EG Wireless Network Adapter
and
Broadcom Netlink (TM) Fast Ethernet
both of them say they are working fine.
also i have tried to connect my laptop directly to the modem with an ethernet cable but it still will not connect to the Internet help please Anna

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#1
July 4, 2012 at 15:01:03
You title is wrong, in fact your comp has an wireless network adapter and a ethernet network adapter.

I am a hardware guy not a software guy but i try to help.


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#2
July 4, 2012 at 15:13:41
You might want to start by checking to see if there's a newer driver for your wireless device. If there is, install it and see if your computer can't see wireless networks then.

If that doesn't work, you may have to reset the TCP/IP stack as per the following instructions:

To reset your TCP/IP stack first o pen a command prompt window (ie: Start >> Run >> type cmd and hit Enter) and perform the following command:

netsh int ip reset c:\resetlog.txt

Note If you do not want to specify a directory path for the log file, use the following command:

netsh int ip reset resetlog.txt

Then reboot the computer.

If that doesn't do the trick, you might have to completely uninstall the wireless interface and then reboot and let windows "find" and reinstall it.

If none of the above works, you will probably have to take it in for servicing with a qualified repair depot.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#3
July 4, 2012 at 15:40:37
jay_nar2012 sorry but my title is exactly what i get when i click on diagnose the problem. also you have not given a solution to my problem and have been no help at all thanks for your post not !

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Related Solutions

#4
July 4, 2012 at 15:47:00
Curt R hi thank you for your advice but not realy sure how to find a newer driver for my wireless device. as i can not connect to the internet on my laptop to search for it i am curently on my pc so any advice or link for drivers for my wireless divice would be grateful anna

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#5
July 4, 2012 at 15:48:30
Sorry, have you tried resetting you router?

I am a hardware guy not a software guy but i try to help.


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#6
July 4, 2012 at 15:56:35
hi thank you an yes my son also has a wireless laptop an his is working fine but i still tried resetting the router as well but i believe the problem is with my laptop as every thing else is still working. my laptop can not find any networks and when i try to search for networks it says unknown anna

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#7
July 4, 2012 at 16:01:39
What laptop have you got (make, model).

I am a hardware guy not a software guy but i try to help.


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#8
July 4, 2012 at 20:07:33
From your PC, goto the manufacturers website,
search for support or download drivers,
choose your laptop model,
choose the driver for your network device,
download it, put it on to a USB stick,
go to your Laptop,
put in the USB stick,
extract the driver if necessary,
click the setup or install EXE file and install the driver.

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#9
July 4, 2012 at 21:18:11
Here is the link to download the drivers:
http://support.emachines.com/em/dri...

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#10
July 5, 2012 at 04:22:12
paulsep thank you i will give that a try will update as soon as i have done :)

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#11
July 5, 2012 at 06:33:50
so i tried the new drivers but it says my drivers are upto date an did not work i have taken pictures of all the things it says can i upload them on to here?
so people can see what my laptop is doing ?

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#12
July 5, 2012 at 07:18:30
Go back to my original post (#2) and go through the troubleshooting steps I laid out in that response and report back.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#13
July 5, 2012 at 08:00:45
ok will do but will not be till the weekend now as i have to work thanks :)

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#14
July 12, 2012 at 04:11:14
hi Curt R i have now tried what you said but it comes up with
There's no user specified settings to be reset.
not sure how to completely uninstall the wireless interface and then reboot and let windows "find" and reinstall it.
do i just uninstall the ether net adapters? thanks for every ones help so far :)


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#15
July 23, 2012 at 12:05:04
You can go to device manager (search it in the start menu), go to network adapters, click the small cross near network adapters, click on a network device and press delete and a few prompts will come up saying do you want to uninstall the device then click ok then restart.

I am a hardware guy not a software guy but i try to help.


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