Draytek 2926AC Port Redirection lost when Failover activates

March 18, 2019 at 15:19:34
Specs: Macintosh
I have a DrayTek 2926AC router that has an Ethernet feed as it's primary WAN and a 4G router (factory default settings + APN) as the Failover WAN.

I also have Port Redirection set up.

When I disable the primary WAN, the failover WAN activates and the internet is restored HOWEVER the Port Redirection fails.

When I restore the primary WAN, the Port Redirection also comes back.

Anyone know if this is a design flaw?

Or does someone have a workaround?

Thanks!


See More: Draytek 2926AC Port Redirection lost when Failover activates

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#1
March 18, 2019 at 15:41:01
See if this helps.
https://www.draytek.com.au/support/...
Note: Port redirection only applies to incoming traffic
http://www.draytek.com.au/support/m...
https://community.spiceworks.com/ne...

message edited by Johnw


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#2
March 19, 2019 at 07:12:55
Have you contacted the OEM's support people and asked them about this issue? If not, do so. They'll be a lot more likely to be able to help you figure the issue out. In most every case, contacting the OEM's support should be your first step.

The chances of any one of the helpers here having used that same device, and encountered the same issue is pretty small. Therefore our ability to help you will be very limited.

Someone else posted some links. It would be worth looking through them quickly to see if any pertain to the issue you're having with the device you own. But don't get bogged down reading through things that aren't about your exact device.

On a side note, one of the first things I would do is check that you have the most recent firmware installed on your device. If you don't, update it to the latest. The issue you are having may be a known issue that's been fixed in an update.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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