Do Bit Error Rate (BER) cause slow internet connection?

Custom / CUSTOM
February 27, 2015 at 14:10:27
Specs: Microsoft Windows7, 3.214 GHz / 3326 MB
My Internet connection has been running slow for a few weeks 10 Mbps when I should be getting 50 Mbps. I have look at the diagnostics page for my modem and my power level and SNR are all in range but on two of the channels I am seeing a bit error rate of .074% and .549% Is this what is slowing my connection and if so how can I get it fixed?

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#1
February 27, 2015 at 14:42:09
Off the top of my head I wouldn't have thought the error rate was high enough to cause such a discrepancy, although it would of-course slow it down a little.

Have you contacted your server? This is one area where they are good at wrinkling things out. Some issue with the landline is also possible. It might be best to check these out first.

In the XP days I found, to my surprise, that this program helped my network speed markedly:
http://www.neowin.net/forum/topic/1...
I've not tried it on Windows 7.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
March 2, 2015 at 12:43:10
I have talked to my ISP but they can't seem to figure out the issue they have changed cables and my modem so far. At this point I'm assuming there is something wrong further down the line they haven't found yet. Thanks for the help

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#3
March 2, 2015 at 12:44:39
OK, let us know if you get it sorted - thx.

Always pop back and let us know the outcome - thanks


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#4
March 4, 2015 at 08:32:21
My ISP seems to have fixed the issue as my speeds are back where they should be. But the bit error rate has gone up to 1.2% on one channel and 2.3% on another channel. Is this something that is going to cause issues or is it nothing to worry about?

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#5
March 4, 2015 at 09:27:58
Just keep an eye on it for a couple of weeks. Sometimes you get a slightly higher error rate when something has been changed. It then lowers the speed slightly to put things right. It might sound like a contradiction but when the error rate reduces the throughput can end up higher because it no longer has to re-send parts. Throughput is really the most important factor.

Thanks for the feedback

Always pop back and let us know the outcome - thanks


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