Solved Dell WiFi Not Working

June 25, 2016 at 05:54:25
Specs: Windows 10, CORe i5
I am facing a weird, yet reasonable, problem with my laptop WiFi. My sister dropped it, afterward its WiFi is not working; it either doesn't get connected to a network, or does connect, but without internet access. I updated the WiFi drive and troubleshooted problems. No use. I do not believe it's the hardware's problem, because it does connect to networks. Help?

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✔ Best Answer
June 26, 2016 at 07:16:57
Seems to me you get that "Connected, no internet" message because you have a fault therefore it is unable to properly determine the situation. I feel certain this is a hardware fault and if I'm right then no amount of fiddling with software will help, although it could make matters worse (ie you end up with both a hardware fault and a software fault).

Always pop back and let us know the outcome - thanks



#1
June 25, 2016 at 07:49:06
If the laptop was dropped and failed immediately afterwards then I find it hard to believe it is a software problem. You can't jolt code.

"does connect, but without internet access"
That reads like a contradiction. Can you explain further?

Always pop back and let us know the outcome - thanks


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#2
June 26, 2016 at 02:15:47
The Wifi module in lots of laptops is a PCI mini board plug-in.
Possible this board is dislodged.

message edited by sluc


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#3
June 26, 2016 at 05:46:09
If you cannot find the issue and if could be unplugged or a broken solder joint, consider getting a plug in USB Wifi adapter, many have small stick up antennas, are not expensive, and should solve your issue. Even if you continue to pursue still fixing it eventually, getting it working now may be important and this will solve that for you.

You have to be a little bit crazy to keep you from going insane.


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Related Solutions

#4
June 26, 2016 at 05:54:29
Yeah. The same network works perfectly well on other devices while on the laptop it's written "Connected, no internet" 😐

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#5
June 26, 2016 at 07:16:57
✔ Best Answer
Seems to me you get that "Connected, no internet" message because you have a fault therefore it is unable to properly determine the situation. I feel certain this is a hardware fault and if I'm right then no amount of fiddling with software will help, although it could make matters worse (ie you end up with both a hardware fault and a software fault).

Always pop back and let us know the outcome - thanks


Report •


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