dell laptop reports no internet card

May 23, 2012 at 07:19:54
Specs: Windows XP, 4
dell computer claims it does not have internet availability
Was getting internet but now Dell laptop claims it has no internet software

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May 23, 2012 at 07:35:38
The network drivers may need re-installing. You can download them here:

For USA:

For the UK:

Enter your Service Tag code. It should be on a sticker on the underside of your laptop. If Service tag is missing, click the radio-button for "Choose from a list of all Dell products", then click "Continue".

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June 20, 2012 at 16:46:47
Hi riodog,
My name is Narasimha, I am from the Social Media and Community Team at Dell.
Based on the description of the issue, I agree that the problem seems to be with the Network drivers as phil22 said.
So you can definitely try downloading the Dell drivers for you laptop from the below link.
And since you also mentioned that you were able to go online before you can try system restore which should fix the issue.
Kindly revert back for any further clarifications.

Thank you
Dell-Narasimha B
Dell | Social Media Outreach | Global Social Media & Community Professional

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