|This could easily be the router. But, it could just as easily be the ISP. |
I would suggest you talk to other customers of the same ISP (if you know any) and ask them if they're having the same issue. If everybody you know is having the same issue, I'd wait until it's fixed
If you don't know anybody, I would insist on a replacement router.
As an aside, I would insist the ISP refund me the money for the days I had no connectivity. If I'm paying for a service, I expect to get that service. If it's unavailable for an extended period of time. I expect a prorated amount of my hard earned dollars back. If it were me, I'd insist. Mind you, if it were me, I'd also be checking (seriously) into another, more reliable provider.
It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.
message edited by Curt R