Constant LAN disconnection but wireless OK

July 30, 2013 at 02:40:17
Specs: Windows XP
I have a Marvel Yukon network adaptor hooked up by cable to my Virgin Media superhub.
I constantly need to reboot both PC and hub because the wired connection is constantly going down. I get 'Limited Connectivity', 'Server unavailable', hanging etc etc. If I reinstall the Yukon drivers it sometimes comes right back online.
When it goes down I can't even access the hub using 192.168.0.1 address.
However the wireless is never lost. help please,
Thanks

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#1
July 30, 2013 at 05:20:59
Have you tried replacing the network cables?

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#2
July 30, 2013 at 07:22:01
Click on my name above in this response and read my “how-to” guide titled, “Troubleshooting Wireless Issues” and go through the steps listed there. This guide applies to non-wireless routers as well as wireless.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#3
August 1, 2013 at 03:26:18
No but it's happening on another wired PC as well. I'm wondering if it's possible that because Virgin are doing work in this area that causes the connection to slow down, is it possible that the wired connection goes down (a lot) but the wireless somehow doesn't? Can the router have some sort of speed cutoff threshold that's different to that of the wireless?

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#4
August 1, 2013 at 06:22:03
Chances are your router is going bad. I would recommend trying a different router if you can borrow one for a few days to test and see. If you can't borrow, buy one and keep the receipt, then if it doesn't work any better, you can return it.

If you get the same result with a different router, chances are it's something going on with your provider and you'll have to call their support line.

****Edit****
I should have mentioned it may be the network interfaces on the computers themselves too. If it's not the router, definitely ensure the computers have the most up-to-date drivers for their NIC's and try changing the port the computer plugs into on the switch with another wired PC that isn't having an issue
****End Edit****

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***

message edited by Curt R


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