|I'm going to get you to check the TCP/IP settings on the computer in question. I'm going to get you to do so twice and post the output here. One will be "Connected to Printer" and the other will be "Connected to the Internet" so label both appropriately. |
To get the TCP/IP settings open a command prompt window (ie: Start >> Run >> type cmd and hit Enter) and perform the following command:
Once you've finished, copy/paste the output into a response on here so we can have a look.
For info on how to copy/paste from a command prompt window click on my name above and read my "how-to" guide titled, "Post the output of ipconfig (version 2)"
Remember, do this once while connected to the printer (and it's working) and again when you're connected to the internet (and it's working) and post the results here (appriately labelled of course).
It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.