connect pbx to pc

Compaq laptop / 620
January 13, 2013 at 05:17:00
Specs: Windows 8 64 bit, 4GB
I want to record the all the phone calls to my office through the existing PBX system to a pc. Should I connect the RJ11 line to the 3.5 mm mic in port or should I connect the RJ 11 output from the PBX to the voice modem of the computer? Secondly which is the best software for telephone recording? Thanks

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January 13, 2013 at 07:16:18
Go to Radio Shack. They have some things for that.

How do you know when a politician is lying? His mouth is moving.

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January 14, 2013 at 07:46:09
You should contact the manufacturers of your PBX for detailed information on how to do this. Not only will they be able to tell you if it can be done, they'll also be able to give you detailed instructions on how to do it, including any/all parts required.

From what I can see, you don't even know if your equipment is capable of doing this at all.

That's where you need to start anyhow contact the manufacturer or supplier you bought it from.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***

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January 14, 2013 at 09:51:01
Being able to record phone calls is a feature of the pbx's voicemail system.

You don't mention having a voicemail system. Pbx alone doesn't have this feature.

You would not be connecting to a voice modem to do recording.

You also need to determine if your state is a two party or single party record state. If two party you must notify via message that the call maybe recorded or you commit a felony.

Answers are only as good as the information you provide.
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