Conceptronic access point freezes

April 21, 2011 at 14:03:30
Specs: vista home premium, 1600
Hi we have a main router with 2 conceptronic acces points conected via cable that are used to connect by wifi , this is used by visitors in an apartment building .THe end of last summer on a couple of occasions one of these access point froze , we unplug then it is fine .all winter has worked fine but now has started to freeze again , could it be that to many are connecting at the same time , or that someone is using equipment that freezes it . If to many are connecting can i change any setting to avoid this happening .Noone is using this to download etc only for general navigation and emails .
Would Apreciate any help

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#1
April 21, 2011 at 14:36:09
could it be that to many are connecting at the same time

I suppose that is possible. My experience with too many people attempting to connect to an AP at the same time is when the AP reaches it's max number of users, it drops an existing connection when attempting to connect a new device. You end up with people unable to stay connected. Not the unit freezing. Have you looked to see how many people are connecting to it at one time? If so, how many?

That's not to say it isn't possible that's what's doing it. I've never worked with the equipment you mentioned so can't say.

or that someone is using equipment that freezes it

If nobody is running point-to-point sharing programs and hogging bandwidth doing up/downloads, then this isn't as likely.

It could be the unit needs to have it's firmware upgraded. Have you checked that? If not, look and see what version you're presently running then hit the manufacturer's website and see what the latest is. If you don't have the latest, download and install it on the devcies and see if the issue goes away.

Lastly, it could just be a hardware failure. If nothing else fixes the issue, it may just be time to replace the bad unit.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
April 21, 2011 at 23:42:27
Thank for your help , i will check the firmware , but it's strange that the other access point has never had any problems but then there are less people down that end of the building , the area we have the problem with there are about maybe 5 connecting at the same time ,

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#3
April 22, 2011 at 05:02:35
It could be the device itself is just failing too. I just had to replace my SOHO Router two weeks ago as the wireless side of it kept failing and clients couldn't get any steady connectivity.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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