computer won't fully connect to wireless internet

January 9, 2012 at 12:53:07
Specs: Windows Vista
Set up wireless internet with this computer. After going through set up wizard my computer would not fully connect to wireless. It is connected to the network but the internet does not go through. When diagnosing the problem windows says "A problem with your network router or broadband modem might be preventing an internet connection. My husbands computer and phone have no problem connecting. My computer says the wireless network adapter is working properly and I seem to have no trouble connecting to other wireless connections. Help?

See More: computer wont fully connect to wireless internet

Report •


#1
January 9, 2012 at 13:25:47
lets see the output of a ipconfig /all for review

works when connected wired to the router?
you put in the correct wifi password in the wifi setup?

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


Report •

#2
January 9, 2012 at 14:11:22
it works great when wired and it has the correct password.
i cant copy/paste from the command prompt but it acknowledges the wireless connection. it has three different tunnel adapters for the local area connection and says media state...media disconnected, on all three. does that anything to do with it?
thanks for helping!

Report •

#3
January 9, 2012 at 14:23:13
right mouse click on the command window header bar
choose edit and select all
the do another right mouse click and hit edit and select copy
you can then paste here.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


Report •

Related Solutions

#4
January 9, 2012 at 14:25:15
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Amber>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : AmbersComputer
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Internet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-38-CA-17-37
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::10f0:7731:51e3:fb30%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, January 09, 2012 3:27:26 PM
Lease Expires . . . . . . . . . . : Tuesday, January 10, 2012 5:05:43 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234886868
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-0F-72-8F-00-1B-38-CA-17-37

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

Physical Address. . . . . . . . . : 00-1F-3A-04-C7-C2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c902:d6ff:248e:43fb%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, January 09, 2012 3:24:16 PM
Lease Expires . . . . . . . . . . : Tuesday, January 10, 2012 5:05:46 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 167778686
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-0F-72-8F-00-1B-38-CA-17-37

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{4A66390C-37F1-4179-AF6D-56BE200D5
2CB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Amber>


Report •

Ask Question