|Apologies for not making myself a bit clearer: I cannot access any of the settings on my work machine like network connections or the firewall, they have been disabled by the IT department, who assure me that the settings are all fine; I can only access my own router through my own laptop, which I have full access to.|
I don't know much about VPN, but I understand it relies on having the right ports (UDP 400/500 and TCP 10000?) open, and having a connection that doesn't drop data.
The firewall in my router is disabled, so my local area connection should not be blocking any ports. My ping responses both local and over the web are relatively quick and without data loss.
So my question really is this: is there a way I can use my own machine to simulate the action of the VPN client and try and diagnose what the problem is?