Cctv dvr not allowing remote access

Dell INSPIRON 1520
May 25, 2016 at 00:14:33
Specs: Windows 7, 2.66 GHz / 4069 MB
Hi All!

I'm having a connectivity issue with my DVR. It's a Digiguard MPEG4 Network DVR. Up until about 1 month ago I could remotely connect to it off-site and on-site. Now when I try to connect to it I get a "page cannot be displayed" error in the web browser (all of them).

Everything is connected through a D-Link DSL Router. In the ARP table it is listed as 'complete' with correct details. I can successfully 'ping' the DVR from a PC on the network, but am unable to remotely view it through a web browser. There is no firewall etc on the DVR, it's an 'out of the box' solution.

I have changed the IP address on the DVR, restarted the DVR & router.

I am unsure what to do next?


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May 25, 2016 at 08:18:03
This sounds to me like a web page issue. I would suggest at this point to contact the support people for the device and see what they say.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***

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May 25, 2016 at 19:01:47
How is the DVR network setup? Static, (reserved) DHCP? any details?
Have you forwarded the "web port" on the router to DVR?

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