Can't get on Internet cant get a ip address

November 11, 2009 at 10:11:33
Specs: Vista premium
I'm doing all this from my iPhone right now, I'm in
college and was using the computer when I
disconnected the ethernet cable BAM I put it back in
and no Internet! I plug it into my roomates Jack and I
have Internet. So I go out and buy a new eathernet
cable thinking it's that plug it in nothing! Go to my
roommates room (who is on the Internet) and plug in
my computer no Internet. Then he can't get Internet..
So I do the ipconfig /renew and it says no opperation
can be performed on local area connection while it has
media disconnected. I called the university service
desk and they said they would get back to me today
but it's vet's day and their all enjoying the day off!! I
have so much work due at 11:59 pm.. PLEASE HELP
if you can talk over phone that would be great!! I can't
type much more on my iPhone lol!

SOS
-Phillip


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#1
November 11, 2009 at 10:42:40
Does you room mate have internet right now?
Open a command prompt and try ping 127.0.0.1.
What did you get?

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#2
November 11, 2009 at 10:48:09
How do I enter that like ping(then number)?

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#3
November 11, 2009 at 10:55:50
Trying to wake him up. I have 4 roomies and only 2/4 are
working. One of the working ones says 4sent 4recieved
(packets) 0% loss

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Related Solutions

#4
November 11, 2009 at 10:56:55
Click Start / Run / cmd.
Click Ok.
In the black window you'll get, type exactly this command:
ping 127.0.0.1

Then hit the enter key.


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#5
November 11, 2009 at 10:59:13
If I give you my phone number think you can help me that
way? I feel it would be a bit more efficent

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#6
November 11, 2009 at 11:08:46
Can anyone please help me? Hate to sound dessperate but
that's exactally what I am lol.

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#7
November 11, 2009 at 11:51:09
can anyone else hookup to the jack you were on and get internet?

You need to slow down. You are all over the wall with your troubleshooting.

First confirm the jack in the wall that you were using works for someone else.


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#8
November 11, 2009 at 11:57:11
I can only convince the roomate who's comp won't connect try.
everyone else is afraid to loose Internet I'll update in a sec

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#9
November 11, 2009 at 12:20:09
my roomate who dosent have internet is unable to access the internet in my room.

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#10
November 11, 2009 at 12:24:54
I don't understand how this could of happened. I was on the internet and I unpluged my ethernet cable and pluged it back in about 2 min later and i had no internet and no ip. i then asked my roomie if i could try his internet, keep in mind he was on it, then unplugged his cable gave it to me and i was able to go on the internet. so i figured my cable was bad (its in rough shape) so i bought a new one. I plugged it into my room and still no internet. So it cant be that the cable has anything to do with it. So i tried to access the internet in my roomates room again and their was nothing. Shortly after he plugs his into his internet that was working just fine a second ago for him and now he has no internet aswell.

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#11
November 11, 2009 at 12:33:03
So I guess, this is the part of the university service desk. They have to check on what happens.
Could be a port on their switch or whatever.
They can first simply check on the switch, whether there is a link, when your computer is connected and swiched on.

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#12
November 11, 2009 at 12:38:41
so is their anything I can do? I mean why shouldent I be able to ipconfig /renew and get a new IP?

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#13
November 11, 2009 at 12:44:32
If there is a problem with the switch, your wall plug is connected to, you might not get a link and in that case, you have no connection to the server, that provides DHCP to assign the IP address to your computer.

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#14
November 11, 2009 at 12:47:05
and the "switch" is it a button they have to press or is it something they have to come out and fix? Ugh sucks they got off for vetts day, kinda wish one stayed behind.

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#15
November 11, 2009 at 12:57:09
Such switches are located in their server room or there might be another location at the campus, where additional switches are located.
If these switches are manageble, they can check them right from their desk.

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#16
November 11, 2009 at 12:58:40
a switch is a piece of equipment that the network flows thru.

might want to check with someone next door to see if they have the issue also. Could be its just the dhcp server that is down. But this still requires the techsupport to fix it.


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#17
November 11, 2009 at 13:02:26
thx a lot guys guess i have to wait for them

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#18
November 11, 2009 at 17:08:13
Please EDIT your phone number out.

Playing to the angels
Les Paul (1915-2009)


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