Can't get internet after PC Recover

March 11, 2009 at 20:48:01
Specs: Windows XP
I had to run PC Recovery due to a virus. The browsers will not connect to the internet now. The Local Area Network says that it is Connected with Excellent strength, but no webpages will load, the browser tells me I'm offline. I have spent HOURS on the phone with the ISP, the computer manufacturer (It's a Compaq Presario C300) and the router Manufacturer to no avail. When I pinged it all four packets went through, I have tried installing an updated Drive and I don't know what else to try. My father's laptop and the desktop are receiving the internet and working fine. PLEASE HELP!

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#1
March 12, 2009 at 05:21:45
The drivers probably weren't reinstalled.
Look at the device manager for any yellow or red marks.


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#2
March 12, 2009 at 15:34:44
Thanks for the advice but I already tried that and it shows nothing.

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#3
March 12, 2009 at 17:06:16
Run ipconfig /all
from a command prompt and post the results.

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