Can't connect Windows XP laptop to rehab center Wifi network

March 27, 2016 at 11:43:45
Specs: Windows XP
Hi. I have an old HP laptop, running XP. It connects just fine to my home network with its Intel 2200BG networking adapter. My sister is in a rehab facility and I wanted to let her use the laptop for email and web browsing, but we cannot connect to their network. We show the network existing with a strong signal, but when we try to connect it doesn't even let us enter the password.

See More: Cant connect Windows XP laptop to rehab center Wifi network

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#1
March 27, 2016 at 12:24:58
It might be possible that the access point uses Wireless-N only and doesn't have B/G compatibility, and your adapter (which is B/G mode) can't connect to it. The SSID broadcast is on the same frequency and as such the adapter can see it, but the data transfer spec is completely different.

What service pack of WindowsXP are you running? XP doesn't support WPA2 security on versions older than Service Pack 2, so you may need to update in order to connect to networks with WPA2.

~oldie
Not everyone can decipher Klingon script...
chay' ta' SoH tlhe' vam Doch Daq


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#2
March 27, 2016 at 12:25:38
Is the rehab's network "locked down" - as in they restrict access to only those computers they know about?

This is "usually" done by mac filtering (at least) - which means the network admin has to enter the mac address of the laptop into the list of permitted devices (mac addresses) which is stored within the wifi router.


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#3
March 27, 2016 at 15:27:17
I don't think the network is "locked down", as the fellow in the next room was connected easily on his smartphone. Seems likely that the network doesn't have B/G compatibility. We're running service pack 2.

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Related Solutions

#4
March 27, 2016 at 16:35:08
Yes I think "oldisgood" may be more on the right track if the network isn't locked down.

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#5
March 27, 2016 at 16:50:17
Is there any particular reason you are sticking to SP2 which has even lower security than SP3?

Always pop back and let us know the outcome - thanks


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#6
March 27, 2016 at 19:26:45
"We're running service pack 2'

I agree with Derek...why are you clinging to the outdated SP2? SP3 was released almost 8 yrs ago. Without it, your system is WAY behind on security updates. MS doesn't even offer SP3 as a standalone download anymore. You'll either have to get it thru Windows Update or a 3rd party site.

https://support.microsoft.com/en-us...

message edited by riider


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#7
March 28, 2016 at 09:39:34
Thanks for all your help, folks. I borrowed a newer laptop today, took it to the facility and connected with no problem. I guess I'll just put the old HP back on the shelf where it's been for quite a while. First, though, I'll try to upgrade to SP3; not sure why that was never done.

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#8
March 28, 2016 at 10:50:27
If the link riider doesn't take you successfully to a download of the full sp3 (I tried the included hyperlinks within the initial site and if didn't get there) then this site has it:

http://www.majorgeeks.com/files/det...


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#9
March 28, 2016 at 10:51:51
OK, good luck. SP3 usually updates OK and is better than SP2.

Always pop back and let us know the outcome - thanks


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