Can't connect Windows 7 PC to internet like my Windows 10 PC

October 6, 2015 at 03:16:49
Specs: Windows 7
I have two computers 1 with win 10. and one with win 7. The windows 10 is onlne and working ok. although the win 7 is ok,I can't get it to go online. Both are connected to the same router, but what ever I do it wont' connect. can anyone help

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#1
October 6, 2015 at 08:15:49
Not much information to work with.

If you can see the network icon at bottom right in the notification area. right-click on that and click on "Troubleshoot problems". Windows will attempt to diagnose the cause of the problem and advise you accordingly.

message edited by phil22


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#2
October 6, 2015 at 13:37:32
Tell us what happens at each step when you try to go on line. Nothing at all/Something/Error message?

Can you see your Wifi network and/or any others (assuming you are using Wifi).
Have you selected your network and put in your wireless key?

We are having to guess without further information.

Always pop back and let us know the outcome - thanks


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#3
October 6, 2015 at 17:22:27
Can you ping your router? 192.168.?.1
Can you ping 8.8.8.8?

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