Can't Connect To remote client

Hewlett-packard / Xw4500
May 11, 2009 at 12:49:55
Specs: Windows XP SP3, 2.4 GHz 2GB
Having issue with a fresh built HP added to domain... I can ping by name and IP. I can't remote. All services RDP ,terminal etc.. started and running.. does allow Remote Connects (verified in registry). When I leave remote office and back to home office. I can not connect remotly via VNC,Remote Desktop,Registry, Computer Managment, and Remote Services. all connect methods are a wash the only thing I can do remotely is ping with name and IP....any help?

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#1
May 11, 2009 at 12:53:15
You need to open ports. The services you are using may be blocked by firewalls and routers.

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10


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#2
May 11, 2009 at 12:59:05
real vnc uses 5800-5900 ports! ports must be activated by ur router! Call your isp (internet service provider) he will tell you the ip to use on your internet explorer so u enter your router settings and from there u can set enable real vnc ports!

cheers


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#3
May 11, 2009 at 13:00:49
Same setup used for all PC's straight out the box from HP.. all that was done was load up a stanard software package we use. Other PC put on network same time don't any even one of the issues

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Related Solutions

#4
May 11, 2009 at 13:03:52
all ports open... and verified router .... like I said we have 10 other machines in same location all build same time put on network same time... and not experiancing any of these issues.. thanks again

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#5
May 11, 2009 at 13:12:48
if u have installed spyware doctor u`ll get problems! for sure!! check your antivirus.. maybe disable it

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#6
May 12, 2009 at 05:52:00
No Spyware doctor... we use Enterprise Symantec, no firewall...we use barracuda and its not blocking any ports or services I am using

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#7
May 12, 2009 at 12:56:20
If all ports are open then IP config wrong or services off.

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10


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#8
May 12, 2009 at 12:59:58
IPconfig is correct... verfied services are up and running

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#9
May 21, 2009 at 15:50:14
Hi!

Did you ever figure out a solution for this? I'm having the same problem-I can log in remotely to some machines on the domain but one in particular is giving me problems. I can ping it by name and IP address but can't log in using RDP.

Kristen


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#10
May 22, 2009 at 05:53:05
Still no resolution on the issue.... for some reason I can connect from time to time no ryhme or reason to it....

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