Solved Can't connect to internet via fire fox

November 24, 2013 at 13:33:33
Specs: Windows xp
When I open the fire fox icon it comes up with no conection try again I've tried turning the computer off a couple of times but no luck,any ideas please dave

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✔ Best Answer
November 26, 2013 at 13:04:44
Hi all, thanks for all your help,I managed to get a mate round who builds computers,he has told me the internet card in my PC tower has failed,and has ordered me a new one,once again many thanks


#1
November 24, 2013 at 16:14:38
Can you connect with other browsers? Did you check the firewall settings?

How do you know when a politician is lying? His mouth is moving.


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#2
November 25, 2013 at 11:46:08
Instead of working from the top down ie. browser then network, how about checking to make sure you have a internet connection at the modem and work your way up?

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#3
November 25, 2013 at 12:56:55
Hi there,thanks for the advice I turned the fire wall off and I still can't conection to the internet.all the connections to the router are ok as I am using my I pad to send this message,I think I altered something in settings by mistake any ideas pleaser many thanks dave

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#4
November 25, 2013 at 14:09:42
You didn't answer the question in #1. Trying with Internet Explorer (for example) would prove whether this really is a browser issue or something else.

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message edited by Derek


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#5
November 26, 2013 at 04:17:32
I suggest to open a command prompt (CMD) and check the following:

ipconfig /all

Post the output back here.
Howto post output of ipconfig

Next, try this:

tracert google.com

Again post the output of that here.


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#6
November 26, 2013 at 13:04:44
✔ Best Answer
Hi all, thanks for all your help,I managed to get a mate round who builds computers,he has told me the internet card in my PC tower has failed,and has ordered me a new one,once again many thanks

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#7
November 26, 2013 at 13:30:03
Hope it works out for you and thanks for popping back to let us know.

Always pop back and let us know the outcome - thanks


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