Can't connect internet, Unidentified Network

Asus M2a-vm desktop board
April 22, 2011 at 21:07:29
Specs: Windows XP Pro SP3, 2gb
Windows 7 64-bit Home Premium
ACER Aspire X3400
Nvidia Nforce 10/100/1000 ethernet
Cable internet
SB1502 Cable modem

When I try to connect to the internet, it just says "identifying" then says it is an "unidentified network". I've tried:

Resetting the modem
Checked all cables
Uninstalled and reinstalled the drivers
Disabled & enabled the drivers
It's set to automatically connect to DNS
Updating the ethernet with the latest from Microsoft
Ran ipconfig /release and renew
Tried another modem and new cables
Tried other houses with DSL & Cable internet

I installed a USB wireless device which worked when I tested it in wireless areas. But so far nothing has worked for the wired part. At one point before all this started, the internet worked intermittently and would work at other houses perfectly. So I assumed it was my modem or connection at my house. But then I plugged another PC into my modem and it worked instantly. So I know there is no physical problem with my connection, modem or cables.



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#1
April 23, 2011 at 06:07:25
Look at the event viewer for errors.

Start, run, type eventvwr & press enter.

How do you know when a politician is lying? His mouth is moving.


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#2
April 23, 2011 at 07:45:11
Check you Firewall. This was an error message that Norton used to come with when it was first installed, The unidentified network is your own Local Area Netwrok and until you told Norton that this was a trusted network, nothing happened.

Stuart


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#3
April 23, 2011 at 10:50:29
Firewall (I don't have Norton or any other Anti-Virus):

Home or Work (private) Networks = Not Connected
Public networks = Connected

Event Viewer:

There are a whole bunch of errors in the DHCP-Client section.


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Related Solutions

#4
April 23, 2011 at 14:20:04
DHCP is your problem then. Try static IP addresses.

How do you know when a politician is lying? His mouth is moving.


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#5
April 23, 2011 at 15:10:06
OK, I used a static IP, but still doesn't work.

IP: 172.16.153.70
Subnet Mask: 255.255.0.0
Default Gateway: 172.16.153.2

Preferred DNS Server: 172.16.153.2


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#6
April 23, 2011 at 21:51:15
Sometimes the cable modems are picky and don't like to give out addresses all the time, usually a combination of restarting the modem and the computer at the same time waiting, and trying to repair the connection will usually yield results.

That usually works for me when my Motorola surfboard doesn't like to give out an IP address. Something that usually solves the problem is a router, as you no longer have to rely on the dhcp addressing of the cable modem for the computer and restarting the router and the cable modem at the same time usually pass the addresses over without an issue


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#7
April 24, 2011 at 12:17:30
Is it possible that it is physically damaged?

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#8
April 24, 2011 at 12:19:09
I tried unplugging everything and restarting then troubleshooting to no avail. I also tried this behind a router and same thing.

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#9
April 25, 2011 at 11:56:00
I'm going to give up now and see if warrenty will fix this. If not then I'm buying a wireless router and USB wireless dongle.

Thanks for all the help guys!


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