Can't Acess Ubee DDW3610 Modem interface/config page

September 3, 2012 at 17:26:48
Specs: Windows XP
I've looked on the internet for the manual and it says to go to http://192.168.0.1/ to access my Ubee DDW3610 modems config page. When I go there I get no page, just redirected to google search. I've tried pinging 192.168.0.1 and I get a time out. How can I find out what the modems ip address to the config page is?

[edit] I tried doing ipconfig /all on the computer directly connected to the modem and it shows a diffrent gateway IP starting with 96.x.x.x but when I put that IP in the browser it does nothing.

Heres the strange thing, on the modem's ethernet ports it's labeled LAN1,LAN2,LAN3,LAN4 and each LAN seems to have a diffrent WAN (External) ip address the IP on the one I'm writing ends in a diffrent IP then another computer connected to a diffrent port.


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#1
September 3, 2012 at 21:57:04
If you're able to connect to the internet while connected to the router, then once connected do the ipconfig /all command and the 'default gateway' IP should be that of your router's LAN side.

If you're still not able to get into the router's management interface I would then suggest reading the manual on how to reset the router to factory defaults. From the sounds of it, the LAN side of it has been reconfigured with a different IP address than that shown in the manual.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
September 12, 2012 at 20:23:04
That does nothing, I said already in the first post I can't access the page with the default gateway. The modem's config page ip must be different.

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#3
September 13, 2012 at 11:30:29
That "gateway address" is the one your computer uses to send external (internet) traffic outside of your LAN. The "gateway" device (your router) is the door to the internet.

When you attempt to connect to a website, the system sends that information to your SOHO router and it then forwards it to the internet. Returning traffic is routed to the appropriate computer, also by the router.

If you can't access the management interface on your router using the default gateway IP as seen in the output from the ipconfig command then you shouldn't have internet access.

I would recommend you get your router manual out and reset it to factory defaults. If you still can't access the router, I would then replace it.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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