Canon MG5350 printer is offline & wont print wirelessly

March 28, 2016 at 03:12:56
Specs: Windows 7
My wireless canon mg5350 printer won't print! I get a box coming up saying the printer is ''offline''! I'm using windows 7 and I'm online, the router is a Virgin superhub and that's working OK. The printer was working before, all the ink cartridges are new and I've been through the set-up on the printer. I have manually entered the router eight digit code and the printer screen said it was connected!!

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#1
March 28, 2016 at 05:44:46
Have you tried simply rebooting the router? Has been known to resolve occasional failure to connect issues with a printer that is networked.

Is this printer also ethernet/cat-5 capable; and if so does it work OK that way?


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#2
March 28, 2016 at 05:53:34
Hi thanks for the reply, the problem was with the printer properties! I unticked one of the options and it started working!! So I've fixed it accidentally! Computers do my nut! Thanks anyway

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#3
March 28, 2016 at 06:24:48
It happens... and sometimes apparently on its own.

Thanks for updating...


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