Cannot Renew IP Address/Cannot Connect to net

June 22, 2009 at 11:55:48
Specs: Windows XP
My desktop, nor my laptop can access the internet. I have connected and reconnected the coaxial cable etc. from my modem and router to no avail. The connectivity status is always strong and when I go to renew my IP address, it is Please help. I am at my wits end with my ISP as they have really offered no help. Does anyone know if this is a modem or ISP problem? Thanks in advance to anyone that can offer any assistance.

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June 22, 2009 at 14:05:59
Connect just the pc to the modem. Reboot. Go to a cmd prompt and type ipconfig /all. Post the results here for review.

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