Cannot connect wirelessly to shared printer

Canon Pixma ip3600 inkjet photo printer
April 7, 2012 at 07:22:16
Specs: Windows 7/XP/Vista, all latest service packs, 3Gb
I have a Canon iP3600 printer plugged in to a desktop computer, running Windows XP. The printer is set up to be shared and several devices around the house are connected to it, via WiFi, including my old Acer laptop.

The Acer is running Windows Vista and happily prints remotely, provided the XP desktop is on, of course. However, my Acer is now dying and I've replaced it with a Dell laptop, running Windows 7.

I've set the new Dell up to use the printer directly, via the USB cable. No problem. However, when I try to connect the Dell remotely, via wifi, when I use the 'Add printer' facility I've used a hundred times before, when I do it on this computer, the wizard reports it cannot find a driver.

I also get this problem on our eMachines laptop, running Vista, and another desktop machine also running Vista. However, an HP laptop running Windows 7 upgrade, several Android phones, games machines etc. can all print remotely, quite happily.

It doesn't appear to be anything to do with the signal - I've tried practically sitting on top of the printer, and practically sitting on top of the Router, with no problems. And attempting to direct the 'Add printer' wizard to another driver doesn't seem to work either. It just seems a bit thick. "Duh, can't see printer driver!" How about the one under your flippin' computer eyes then? No?

Has anyone any ideas? It's not that going downstairs and plugging in the printer USB is inconvenient, but it's... boring. Plus it results in my kids fighting to use the XP to do their homework.

P.S. The wifi is a BT Business Broadband ADSL network. The router is the BT one supplied. It appears to work fine, albeit a tad slowly due to us living in a village.


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#1
April 7, 2012 at 16:44:38
Try this How To guide by CurtR. I found it highly useful and informative and it solved my similar issue:
http://www.computing.net/howtos/sho...

Goin' Fishin' (Some day)


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#2
April 7, 2012 at 18:08:28
Unfortunately, that doesn't work. Despite the fact that the computer has the driver for the Canon printer installed, when you try to install the Canon as a network printer, the computer complains that it can't find the driver. It still can't find the driver even when you tell it where the darn thing is!

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#3
April 7, 2012 at 18:48:53
You obviously did not follow the instructions.
In WIN7 you have to install it as a local printer and configure the port with the network address.

Goin' Fishin' (Some day)


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#4
April 8, 2012 at 00:57:22
Yep, I installed it as a local printer first. As I mentioned, it was already working fine as a local printer. I did configure it with the network address. It still didn't work, I'm afraid. It still complains it can't find the printer drivers. Told you it was a bit thick!

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#5
April 13, 2012 at 14:08:10
You are still not "getting it"
Yes you installed it locally first with the printer directly attached to the problem machine. But now you want to install it in the Network configuration.
When you get to the Install Printer wizard and it asks whether you want to install a local or network printer you still have to select the LOCAL option even though you and I both know it is a network printer. Windows 7 is weird that way. You have to install it as a LOCAL printer and configure the port with the network location.

Goin' Fishin' (Some day)


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#6
April 13, 2012 at 19:16:56
I am getting it and I do install it as a local printer. I never actually installed it as a network printer as previous experience has shown me that didn't work. Please do not assume I can't read.

I have since heard back from Canon and there is a problem with the driver. It is a known problem with this printer.


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