Cannot access any microsoft websites

December 26, 2011 at 10:21:23
Specs: Windows XP
I cannot access any microsoft websites except when in safe mode + networking. I can browse all other websites just fine, but can only access any microsoft sites in safe mode. help

See More: Cannot access any microsoft websites

Report •

December 26, 2011 at 12:54:03
You would want to review your Hosts file entries as well as restrictions set in your antivirus/firewall software.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's

Report •

December 26, 2011 at 17:08:51
Definitely sounds like a malware infection. You might run your antivirus program and some free malware/spyware removal tools like MalwareBytes or SuperAntiSpyware.

Checking the hosts file entries as wanderer mentions is also a good idea.

Report •

December 27, 2011 at 05:53:02
Thanks for the responses! Listen to this, because I know that safe mode doesn't load all drivers, services, and registry files, I first looked for conflicting drivers; there was none. Then I looked at the services for DNS conflicting issues. I noticed that the DNS client service was not loaded in safe mode, so I stop and disabled the DNS client service. Amazingly this fixed and solved the problem!

Again, thanks for the responses. Problem solved!

Report •
Related Solutions

Ask Question