can ping pinter,but can not print

February 26, 2009 at 03:14:47
Specs: Windows XP, cpu p4 3gb/2gb Ram
Hi All
I have this new Computer:p4 3gb cpu/ 2gb Ram
with 2 network card insttald,I have 2 printers connected to this computer via Routor(its not attached directly to the computer) witch sharing the internet as well,I insttald the drivers for printers and Assigned IP address to them,my problem is ,I can ping the printers but I can not pirint,when I try to print I get the message:check your connection and make sure the printer is on.(the pinter is on and connected)any idea?
Thanks.

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#1
February 26, 2009 at 04:42:16
The second network card isn't needed and is giving you the problem. Put everything on one subnet.

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#2
February 26, 2009 at 07:32:05
If you can ping the printer, then you should be able to print. I suspect you've installed the printer in windows incorrectly. Remove it and start over with the driver disk in hand.

Go to the "Howtos" section here in computing.net and look up my post on installing a network printer for instructions.


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#3
February 26, 2009 at 18:55:27
I did remove the printer and I did download the updated diver from canon web site and installed it and I disable on of the network card ,but still the same ,I ping it but not printing.

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Related Solutions

#4
February 26, 2009 at 20:12:47
Run ipconfig /all and post the results along with the IP of the printer. Also, use static IP addresses.

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#5
February 27, 2009 at 19:59:04
Hi guys, I just replaced the router with a new one and that solved my problem, now I am able to print, Thank you so much for your replies.

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