Can connect to router but can't browse Net

January 30, 2010 at 12:17:56
Specs: Windows XP, pentium
i'm in a nursing home. my laptop (dell) can pick up the nursing home wifi. my sisters macbook is connected to the router, but can't browse the web. my sister's boyfriend's macbook also connects to router, but can't browse. my mom's netbook connects to router, but can't browse. my sister's ipod touch and my iphone can browse the wifi here.

if we took all of our laptops and went to starbucks or anywhere else, we all are able to browse the web, but for some reason only i can browse the internet on my laptop here.

the netbook has bitdefender, my computer has nothing, and the macbooks don't have any virus/firewall anything like that installed.

i can't unplug/reset the router, i'm unsure where or what type of router it is, and even if i did they wouldn't allow me to go messing with the nursing home's router. we are in the woods and it's snowing so no tech guy is going to come or be avail by phone since other people's internet is fine and my laptop and ipod touch and iphone can both browse the internet with no problem.

any ideas why ipod/iphone/laptop can connect and browse internet flawlessly but the 2 macbooks and 1 netbook cannot? we are all in the same room wit regards to our location. the nursing home is only 8 rooms. again, what's weird is that if we took the computers that can't browse the internet here at the nursing home and took them to a starbucks or whatever, they will (and have) be able to browse the internet no problem

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January 30, 2010 at 15:33:40
I suspect the nursing home has a record of your devices and has mac filtering enabled that allows you to use the service but excludes visitors devices not registered. If that is the case there is nothing you can do to allow the others access since those filtering settings are done at the router

Goin' Fishin' (Some day)

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January 30, 2010 at 15:44:06
None of our devices are registered and they have no idea how
many Internet devices we have in there.

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