|You can do a factory reset by holding in the button in the small whole on the back beside your ac adapter for 10-30 seconds with a paper clip while it is plugged in to the wall. If you bought it used the user name and password could have been changed. This will erase all the previous user's settings, even the firmware updates. If then it doesn't work leave the spaces blank, sometimes that is the case. Default usually is (admin, admin) or (admin, password).|
I don't need to be right, but I am never wrong.