Solved Broadband suddenly very slow

November 5, 2011 at 17:22:04
Specs: Windows XP / Vista / 7 / iOS 5
Hi, for the past few years I've had a fairly reliable broadband even though where I live is fairly rural with a maximum possible download speed of 2.5Mbps, I usually recive about 1.5, however about 4 days ago that has dropped to a very consistent 0.1 Mbps and my upload speed is unafected. There have been no hardware changes, this is the same across all computers and devices and I should add that I am with TalkTalk but can change at any time and was thinking about BT.

Any Ideas on the cause of this problem would be appreciated, thanks.


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✔ Best Answer
November 10, 2011 at 14:32:39
It could be that the internet has slowed so introducing a NTE5 socket (or just removing the bell wire as given) will bring it up to make it more useable.

Otherwise its a case of contacting your ISP although they are not always too helpful. As said, my Talk-Talk has been slower of late.



#1
November 5, 2011 at 22:09:15
You will need to talk to your ISP. It sounds like there is either a problem or they are throttling you

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#2
November 6, 2011 at 08:23:04
Would you say BT are the best isp if there is a problem with talktalk?

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#3
November 9, 2011 at 14:33:52
Sometimes it is during peak internet times. Try as late at night as you can to see if this improves it. Having said that my Talk-Talk has not been brilliant of late.

BT seems to get good write-ups but I would give it a bit more time to make sure it is not just temporary overload.

I assume you are in the UK. Sometimes you can get considerable speed improvements by disconnecting the bell wire (terminal 3) at the master socket. This wire is only used for very old fashioned phones with bells but it can act as an aerial and pickup unwanted signals that slow down the internet.

Always pop back and let us know the outcome - thanks


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#4
November 9, 2011 at 14:51:03
Thanks for your tips there has been no improvement for nearly two weeks and there doesn't seem to be any variation in speed between the time of day, peak or not.

Having this go on for 2 weeks does it mean that throtling is ruled out, i deffinaltly havent used 40gb in 2 months let alone one, and I've tried all the tips i can find from this site and others.

Are there any diagnostic checks/tools I can do/use?

And yes i am located in the uk


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#5
November 9, 2011 at 15:59:37
You may find this useful. Gives you some ideas as to what is possible. Most of these mods require that you have an NET5 socket. That can be identified by being in two halves with the BT logo in the top left hand corner. The bottom half belongs to you and you can do what you like with that. The top half belongs to BT and you cannot touch that, not legally anyway.

However, if you dont have an NTE5 socket and you have the older LJU2 socket there is information there as to how to fit your own NTE5 socket. You can do this now that BT have had the monopoly taken away from them but you must still retain the master socket as fitted by BT.

The I-Socket described does have some effect as it has a filter that can eliminate a lot of interference, especially is you are in electrically noisy area.

http://www.kitz.co.uk/adsl/socket.htm

Stuart


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#6
November 10, 2011 at 11:28:50
I dont understand why I would need to do this, the internet used to be fine and has suddenly slowed, having not changed the router frequency or changing any hardware why should there suddenly be interference.

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#7
November 10, 2011 at 12:40:11
Thais the thing with computers; when you have exhausted all the probables and all you have left is the improbable, then it would be sensible to give them a try.

Stuart


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#8
November 10, 2011 at 14:32:39
✔ Best Answer
It could be that the internet has slowed so introducing a NTE5 socket (or just removing the bell wire as given) will bring it up to make it more useable.

Otherwise its a case of contacting your ISP although they are not always too helpful. As said, my Talk-Talk has been slower of late.


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