Backdoor.Tidserv!inf Virus/Winsock Error

May 12, 2010 at 18:17:23
Specs: Windows XP Home Edition Service Pack 3
I've searched through this website as well as others and I think I have removed the Backdoor virus. But now I am not able to connect to the internet. I have IE and my internet provider is Comcast Cable. I was fine up till about a week and half ago when I noticed that everytime I went online my Norton 360 would block an attempt to attack my machine. That was ok, I still had internet connection but a couple of days later, I could not connect to the internet anymore. I've tried numerous types of removing, updating, renaming, and everything that you can think of. I have also misplaced my XP CD so I am not able to try to restore any files.

IE does a repair job and says that it is a Winsock error. After some research on Winsock I downloaded Perfect Optimizer to clean up the registry. After installing that I scanned my machine. My score for PC health was in the low 60's and because it was a trial version it would not clean my machine. I wanted to register as well but I do not have internet access on the machine to do so. Should I register on a different computer? Would that fix my computer to connect to the internet again?

Sorry for the long post. I tried to be as detailed as possible. Let me know if you have any questions or need any more information.

Please help me out guys. I need my home internet. Thanks

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May 12, 2010 at 19:18:21
Wait for others to respond but my advice to you is wipe the drive and reinstall xp home.

In todays world, virus's are just the vanguard for deposting stealthed trogan hacker tools that sit and wait to then steal your banking, identity, email, money....

Don't take the chance.

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May 12, 2010 at 21:30:26
I did some more research online and a lot of people suggested scanning while have "system restore" turned off. So far the scan in safe mode has already brought up 8 infected files that was not there two days ago when I scanned in safe mode. I wonder if turning system restore is what brought out the infected files. We shall see...

Thanks for the insight wanderer, as easy as that sounds, I cannot find my XP CD. I'm not sure where it is. I bought it a couple of years ago and have misplaced it. Hopefully this new scan that I am doing will clear some of the fog and I can at least salvage what I have.

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May 13, 2010 at 02:08:37

you can try to run to fix internet:

netsh winsock reset

or you can get a guide from microsoft

click here

But,first you should check there is no malware on your system.

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