Alcatel Switch hang

Alcatel-lucent / Omnistack 6124
March 26, 2010 at 00:53:52
Specs: Windows XP
We r using alcatel omnistack 6124 (24 port)
unmanageable switch. our problem is its
working good normally. but frequently
internet/intranet are disconnected even display
local area connection connected. At that time
we need to restart the switch to recover the
connection. It happens more than two times
per day. Pls give me a good solution for tis.

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March 26, 2010 at 01:04:48
Replace the switch. Or watch the traffic on the network to verify there are no packet issues that might be locking up the switch.

-Ryan Adams

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Paid Tech Support: Black Diamond

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March 26, 2010 at 05:47:07
I've only ever looked at one Alcatel switch and it was a managed switch so I doubt I can be of much help. After you do what RTAdams says, if you can't see anything wrong but it continues to misbehave I would first look at upgrading it's firmware........if that's even possible.

Barring that, I would think it's time to look at purchasing a new switch if you can't upgrade it's firmware.

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